Products Liability Law Daily Wrap Up, NHTSA NEWS—MOTOR VEHICLES—Mercedes-Benz recalls vehicles due to software that may deactivate emergency braking system, (Sep 30, 2024)
Organizations Mentioned:Mercedes-Benz USA, LLC
By Deja Rothschild
An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Mercedes-Benz USA, LLC (MBUSA) is recalling approximately 2,025 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles because a software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations (NHTSA Recall Notice, No. 24V688, Report receipt date: Sept. 13, 2024).
Remedy. MBUSA will release an over-the-air (OTA) update to the MBUX multimedia system software and reset the parking control unit settings, free of charge. Owner notification letters are expected to be mailed November 12, 2024.
Contact information. Owners may contact MBUSA customer service at 1-800-367-6372. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Companies: Mercedes-Benz USA, LLC
ProductRecalls: ProductRecallsNews MotorVehiclesNews RecallNewsStory