Cybersecurity Policy Report, VoIP Provider Given 14 Days to Respond to FCC’s Robocall Order, (Apr 21, 2026)
Organizations Mentioned:USTelecom | Walmart
By Lynn Stanton
The FCC’s Enforcement Bureau has made an initial determination that SK Teleco LLC of Montana has not complied with a provision in the agency’s rules requiring all voice service providers to respond within 24 hours of a traceback request for apparently illegal robocalls.
SK Teleco now has 14 days to respond to yesterday’s initial determination order and to demonstrate compliance with FCC rules. Failure to do so or continuing to originate or allow into the U.S. network substantially similar illegal traffic could result in mandatory blocking of all SK Teleco traffic by downstream providers.
The bureau had directed SK Teleco in December to investigate calls it was originating that were apparently part of an illegal robocalling campaign that notified parties of a purported $919.45 charge on their Walmart account (CPR, Dec. 3, 2025).
That notification of suspected illegal traffic and robocall mitigation database (RMD) filing deficiencies identified the suspected illegal traffic and instructed SK Teleco to investigate the traffic, block the traffic unless it determined that it had not originated the traffic or the traffic was not illegal, and report to the bureau within 14 days. The notification also required SK Teleco to respond fully to 16 traceback requests from USTelecom’s Industry Traceback Group (ITG), the bureau noted.
“SK Teleco responded to the Notice on December 3, 2025, and December 10, 2025, but the Company did not provide a sufficient response to the Notice. As a result, SK Teleco is not in compliance with section 64.1200(n) of the Commission’s rules,” the bureau said, FCC, Initial Determination Order and Order to Show Cause, Dkt. No. 22-174 (April 20, 2026).
Specifically, the bureau said that “SK Teleco’s response to the 16 tracebacks cannot be found in either one of their responses. The Bureau confirmed with the ITG that the Company had not completed the traceback responses. Thus, we conclude that SK Teleco has failed to sufficiently respond to the specific requirements of the Notice.”
It also said that SK Teleco’s “assertions that it blocked the identified illegal traffic and implemented preventative measures do not meet the ‘certification’ rules under section 64.1200(n)(2)(A)(i)(A)(1).”
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