Corporate Counsel Daily, Fire hazard prompts DGL Group to recall Hover-1 Helix hoverboards, (Jan 3, 2024)
Organizations Mentioned:DGL Group Ltd.
By Susan Engstrom
The firm is aware of three fires associated with the product.
DGL Group Ltd., of Edison, New Jersey, is recalling about 25,000 Hover-1 Helix hoverboards (Camouflage and Galaxy colors only) because the hoverboard’s lithium-ion battery can overheat, posing a fire hazard (CPSC Recall Notice, No. 24-065, December 21, 2023).
Incidents and injuries. DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
Product description. This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. “Hover-1” is printed on the front of the hoverboard. The model “Hover-1 Helix” and the serial number are printed on separate labels on the bottom of the hoverboard.
The hoverboards were manufactured in China and were sold online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200.
Remedy. Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions on how to receive a free replacement hoverboard.
Customer contact. For more information, customers may contact DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET, Monday through Friday; or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on “Important Recall Information” at the top of the page.
Companies: DGL Group Ltd.
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