Cybersecurity Policy Report, FCC Bureau Removes More Than 1,200 Providers From Robocall Mitigation Database, (Aug 25, 2025)

By Lynn Stanton

The FCC’s Enforcement Bureau has removed the certifications of more than 1,200 voice service providers from the Robocall Mitigation Database (RMD) for failure to maintain accurate certifications, which means that other providers must stop accepting traffic from them, “effectively disconnecting them from U.S. phone networks,” the FCC said in a press release.

“Each Company’s RMD certification is deficient because: (a) a robocall mitigation plan was not provided or the plan lacks information required to be submitted by February 26, 2024; and (b) the certification lacks information required by that same date. On December 10, 2024, the Bureau issued an Order affording the Companies a final opportunity to cure the deficiencies in their RMD certifications and notify the Bureau that the deficiencies have been cured; or to file a response with sufficient explanation for why the Bureau should not remove the Company’s certification from the RMD. The Companies failed to do either,” the bureau said in an order adopted today, FCC, Order, File EB-TCD-25-000385901 (Aug. 25, 2025).

The bureau removed 185 voice service providers from the RMD earlier this month (CPR, Aug. 6). Those providers were among the 2,411 covered by the December 2024 order, as were the 1,200 removed today.

The bureau said in today’s order that the companies removed from the RMD “shall not re-file an RMD certification without the prior approval of the FCC’s Wireline Competition Bureau (WCB) and the [Enforcement] Bureau.”

The Enforcement Bureau had conducted a review of RMD certifications following the February 2024 effective date of rule changes adopted in May 2023 that required additional information with RMD certifications, such as the inclusion of a robocall mitigation plan, contact information for a person responsible for robocall mitigation issues, and a statement about whether it or any affiliate “has been subject to a Commission or other law enforcement agency action or investigation in the prior two years due to suspected involvement with illegal robocalling or spoofing, or due to a deficiency in its RMD certification,” the bureau recalled.

In a statement, FCC Chairman Brendan Carr said, “Robocalls are an all-too-common frustration—and threat—to Americans[’] households. The FCC is doing everything in its power to fight back against these malicious and illegal calls. Providers that fail to do their duty when it comes to stopping these calls have no place in our networks. We’re taking action and we will continue to do so.”

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