Products Liability Law Daily Wrap Up, CPSC NEWS—HOUSEHOLD PRODUCTS—Pella recalls sliding patio doors and windows over battery ingestion risk, (Feb 12, 2025)
Organizations Mentioned:Pella Corp.
By Susan Engstrom
Consumers should contact the firm for instructions on how to receive a replacement remote or to schedule a door repair.
Pella Corporation, of Pella, Iowa, is recalling approximately 340 Pella Reserve and Lifestyle Sliding Patio Doors and Lifestyle Windows because they violate the mandatory federal regulations for consumer products containing button cell or coin batteries. The sliding doors’ sensor panel and the windows’ remote control have button cell batteries that can be accessed easily by children, posing an ingestion hazard. In addition, the recalled products do not have the required warnings. When button cell batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death (CPSC Recall Notice, No. 25-120 (Feb. 6, 2025)).
Incidents and injuries. No incidents or injuries have been reported.
Product description. This recall involves the following Pella sliding patio doors and windows with automated shades:
Pella Reserve and Pella Lifestyle sliding doors with Insynctive technology, models: 2-panel, 3-panel, and 4-panel sliding doors. These doors have a sensor housing where the cell battery is located. Date codes for the doors range from 031924 to 060524. The date code is etched on the lower corner of the glass.
Pella Lifestyle windows and sliding doors with Insynctive remote control, models: 206A0000 (Generation 2) and 206A0001 (Generation 3). The Pella logo is printed on the lower 1/3 of the front panel of the remote. The UPC code on the packaging is 748171618722.
The battery-operated remote controls were also sold individually.
The doors and windows were manufactured in the United States and were sold at Pella direct, Lowe’s, and Builders FirstSource stores nationwide and online from March 2024 through June 2024 for between $5,000 and $20,000 for the doors, depending on the model, about $1,900 for the uninstalled windows, and between $60 and $110 for the remote when sold individually.
Remedy. Consumers should immediately remove the battery in the sensor from the sliding door panels and in the windows’ remote control and place them in an area that children cannot access. Contact Pella for instructions on how to receive a free replacement remote, including shipping, or to schedule a door repair by a qualified technician, free of cost. Pella is contacting all known purchasers directly. Note: Button cell batteries are hazardous. Batteries should be disposed of or recycled by following local hazardous waste procedures.
Customer contact. For more information, customers may contact Pella toll-free at 844-807-2219 between 8 a.m. and 5 p.m. ET Monday through Friday; or online at www.pella.com and click on “Recall Notice,” or at https://www.pella.com/recall-notice.
Companies: Pella Corp.
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