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    Products Liability Law Daily Wrap Up, COMPLAINTS—ELECTRONIC PRODUCTS—Eight states sue OpenAI over claims ChatGPT endangered children, teenagers, (Oct 16, 2026)

    By WK Editorial Staff

    The complaints allege the company deceived consumers about the chatbot’s safety.

    Attorneys general in eight states have filed separate lawsuits against OpenAI alleging the company misled consumers about the safety of ChatGPT, particularly for c ...

    By WK Editorial Staff

    The complaints allege the company deceived consumers about the chatbot’s safety.

    Attorneys general in eight states have filed separate lawsuits against OpenAI alleging the company misled consumers about the safety of ChatGPT, particularly for children and teenagers, and violated state consumer protection and other laws. Arkansas, Arizona, Idaho, Iowa, Kansas, Montana, Nebraska, and West Virginia brought the actions in their respective state courts.

    The states’ complaints share allegations that OpenAI represented ChatGPT as a safe tool while failing to adequately disclose risks associated with the chatbot. Several states allege ChatGPT was designed to be overly agreeable and simulate human compassion, characteristics they contend can pose risks to vulnerable users. The lawsuits cite instances in which ChatGPT allegedly provided responses involving self-harm, violence, and potentially dangerous medical guidance, as well as concerns about effects on critical thinking and users experiencing paranoia or delusional thinking.

    The Arkansas lawsuit alleges violations of the Arkansas Deceptive Trade Practices Act and the state’s Children’s and Teens’ Online Privacy Protection Act, along with strict liability design defect, strict liability failure to warn, negligence, unjust enrichment, and public nuisance claims. Arkansas is seeking civil penalties, consumer restitution, and injunctions, including requirements that OpenAI disclose material risks associated with ChatGPT and stop collecting minors’ data in violation of state law.

    Arizona alleges OpenAI violated the Arizona Consumer Fraud Act through its design and marketing of ChatGPT. The state claims the company concealed features intended to increase user engagement and failed to disclose risks to minors. Iowa similarly alleges violations of its Consumer Fraud Act, while Idaho alleges violations of the Idaho Consumer Protection Act.

    Montana’s lawsuit includes claims under its Consumer Protection Act and Consumer Data Privacy Act. The state alleges ChatGPT lacks adequate age-verification and parental-consent mechanisms for collecting minors’ information. Montana also cited cases in which the chatbot allegedly provided harmful responses to teenagers dealing with mental health or medical issues.

    Nebraska alleges violations of its Consumer Protection Act, Uniform Deceptive Trade Practices Act, and Age-Appropriate Online Design Code Act. West Virginia’s lawsuit similarly accuses OpenAI of violating state consumer protection laws and alleges the company has failed to provide adequate safeguards for children using ChatGPT.

    The states are seeking various forms of relief under their respective laws. Their lawsuits generally seek to require OpenAI to comply with state consumer protection requirements and stop practices the attorneys general allege mislead consumers or expose minors to undisclosed risks.

    MainStory: TopStory ComplaintNewsStory ElectronicProductsNews AINews GCNNews

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